Legal

Privacy & Data Retention Policy

Effective Date: 1st September 2025

Falco Peregrinus Technologies Pvt. Ltd. (“Falco,” “we,” “our,” or “us”) maintains a commitment to protecting user privacy and handling personal data responsibly. This policy explains how information is collected, used, retained, and safeguarded when visitors access www.sustainskills.ai or engage with SustAInSkills™ and related products and services.

1. Scope

This policy covers all users of sustainskills.ai, the SustAInSkills™ platform, the demo environment, pilot programmes, consulting services, and related digital platforms operated by Falco Peregrinus Technologies Pvt. Ltd.

2. Who We Are

Falco Peregrinus Technologies Pvt. Ltd. operates as a boutique consulting and learning transformation company headquartered in India.

Website: www.sustainskills.ai
Registered Entity: Falco Peregrinus Technologies Pvt. Ltd.

3. Information We Collect

Personal and non-personal data collection occurs across several categories:

  • Direct user provision: name, email address, phone number, institution/organisation, and communication details provided via pilot requests, demo requests, or contact forms
  • Demo & platform data: task attempts, submitted answers, working shown, and feedback within the SustAInSkills™ demo environment
  • Website & technical data: IP address, browser type, device details, cookies, and analytics
  • Media & content: uploaded files or comments on platforms

We do not sell, rent, or trade personal data.

4. How We Use Your Information

Data serves multiple purposes:

  • Delivering SustAInSkills™ demos, pilots, products, and consulting engagements
  • Following up on pilot and demo requests and programme enquiries
  • Communicating updates, programme resources, and opportunities
  • Improving user experience through analytics and feedback
  • Ensuring compliance, security, and fraud prevention
  • Fulfilling contractual and legal obligations

5. Legal Basis for Processing

Where applicable under law (including GDPR and the DPDP Act), we rely on:

  • Consent for newsletters and marketing updates
  • Contractual necessity for programme delivery and client engagements
  • Legitimate interests for analytics and service improvement
  • Legal compliance for financial or tax records

6. Data Retention

Personal data retention follows necessity principles:

  • Active users/clients: data retained while services are delivered
  • Demo, pilot & programme data: retained up to 24 months post-completion, then anonymised or securely deleted
  • Marketing data: retained until unsubscribe or consent withdrawal
  • Legal/financial records: retained per Indian law requirements

After retention periods conclude, data is anonymised or permanently deleted.

7. Sharing & Disclosure

Data sharing occurs only in specific circumstances:

  • With trusted third-party service providers (hosting, payment processing, analytics)
  • With partners or institutions engaged in programme delivery for agreed purposes
  • When required by law, regulation, or legal process

Personal data is not sold.

8. Cookies & Tracking

Website cookies serve multiple functions:

  • Improving functionality and user experience
  • Analysing site usage and performance
  • Enabling certain features such as logins and preferences

Browser settings allow cookie disabling, though some features may not function properly.

9. Your Rights

Depending on applicable law, you have rights to:

  • Access personal data held about you
  • Request corrections or updates
  • Withdraw consent for communications
  • Request data deletion (except where retention is legally required)
  • File complaints with relevant data protection authorities

Contact info@falcoperegrinus.in to exercise these rights.

10. Security

Industry-standard protective measures include:

  • Encryption of data in storage and transmission
  • Role-based restricted access
  • Regular monitoring and audits

While no system achieves complete security, we continuously work to protect data against unauthorised access, loss, or misuse.

11. International Users

Data accessed from outside India may be processed and stored in India or other jurisdictions where Falco or its providers operate.

12. Updates to This Policy

Policy updates may occur periodically, with the “Effective Date” reflecting the most recent version. Continued use of sustainskills.ai constitutes acceptance of the updated policy.

13. Contact Us

Falco Peregrinus Technologies Pvt. Ltd.
Ground Floor, 36, Infantry Rd,
Tasker Town, Shivaji Nagar,
Bengaluru, Karnataka, India

info@falcoperegrinus.in